Sprint Navigation Problems on Palm Pre

I have constant problems with sprint navigation.
I live in California and somehow I never get a good signal.
I'm about 0 for 10 with the navigation and constantly getting weak signal and my phone freezes up.
I made sure I have my auto locate and GPS on.
I don't even get traffic updates. How can I get better navigation?

asked by Noob in Mobile Phones | 6706 views | 07-13-2009 at 06:41 PM

Same thing happens to me. Usually I get the message "can't locate destination, move to clearer, open area."
I see a big difference in the reception bars. I used to have full bars in my area now with the Palm Pre I have less bars and sometimes it makes the difference between being able to make a call or not.
I hope this problem gets resolved quickly.

answered by Mary | 07-13-2009 at 06:44 PM

I've been having these same problems as well. Reseting the phone does not seem to clear it up. Sprint Nav always worked great on my Blackberry and it's been a big disappointment on the Pre. Is it the latest OS, 1.0.4?

answered by John | 07-15-2009 at 09:08 PM

Maybe the problem is the latest OS. Not sure though.
Palm needs to fix this issue quickly.

answered by ezequiel | 07-15-2009 at 09:33 PM

palm pre sprint navigation issues
I've been having issues with the Palm Pre sprint navigation. Initially the sprint navigation worked great, but lately it has been coming up with the error unable to locate current location. I've tried it the whole way driving home from work to see if maybe it was just a bad connection but I was never able to get it to locate me. Hopefully this is an OS issue that will get resolved.

answered by Guest | 08-13-2009 at 06:03 AM

Doesn't work for me
I just got a new Palm Pre two weeks ago. The Sprint Navigation does not work worth a darn. It just says it can't find my current location. I put it side by side with my son's Blackberry (sprint navigation), an IPhone, and my Garmin Nuvi. Everything could navigate just fine except my Palm Pre. It couldn't find its _____ with both hands.

So... I went back to the Sprint store. Must be a bad GPS chip they said, and gave me a new phone. The new phone navigated its way home for me ok. After using the phone a few days however, it now acts like the original phone. Can't find current location. Never finds current location. I read that rebooting the phone might help, so I did that. I did work at first but then starting saying "Weak GPS reception" or something like that. Meanwhile my Garmin was perfectly happy navigating along, and there was my son navigating just fine with his Blackberry and Sprint Navigation.

So what's wrong with the Pre?

The Navigation ability is what made me justify the purchase. I need it and use it heavly every day. The Pre is worthless in that regard, although I love the phone otherwise.

answered by Guest | 08-31-2009 at 09:31 PM

Same issues here. I've got the same issue here. I'm going to tell the sprint store but it sounds like a defective gps chip or possibly an os issue. I've heard gps blamed for battery life so palm may have reduced its power to save some juice but it sucks when you need gps. This is just conjecture, but it makes sense. Anyone else?

answered by Guest | 09-25-2009 at 05:17 PM

Same experience for me. Big city, Small city, Urban, Suburban, Rural. Weak Signal, "better view of?
But good news! It was able to locate me in an upstairs restroom with no windows. I guess it doesn't need the open sky for bathrooms. I am ticked...was going to use a euphamisn for "tinkle" but refrained.

answered by Guest | 09-28-2009 at 05:13 AM

yeap same thing here, I have to restart the phone in order to use the gps it works fine at first but a few hours later it won't locate me or it would do it but like 10 blocks away from me it really sucks my wifes insyinct woks way better evan my old nextel phone worked better, this pregps really sucks.

answered by Guest | 10-01-2009 at 12:03 AM

your all having so called "GPS chip problems" but didn't even verify if GPS was the problem theres a tab in one of the menu's in the app to test the GPS (Devince Info / More Information and click Preferences in the corner and click interactive tests.. GPS is at the bottom) ... and then theres Google Maps as well that can pull ur current gps location.. which i seem to be having the same problem all of you are but yet the GPS Test works fine and the Google Maps pulls my current location but Sprint Navigation does not... im guessing its some kind of bug with sprint nav. and the latest update or something im not sure but its pretty gay.

answered by Guest | 10-22-2009 at 03:46 PM

Not GPS problem
I was surprised most had not tried Google Maps to proved that the problem is not GPS. Glad someone finally agreed with me. Palm Pre programmers have really disappointed me by seemingly ignoring our rants! I wonder if maybe the threat of a class action suit might wake them up!!! Sounds to me like we have a good case. They'd better jump on this NOW!

Also, agree that it is really a pain to have to keep punching in the address, manually. Especially when it has failed to find you, so it doesn't remember it in the "recent" category.

answered by Guest | 11-06-2009 at 02:49 PM

It's kind of embarrassing when I brag to my friends about how much better the Palm Pre navigation is than their iPhone navigation and I can't even get a signal. Now all my friends point and laugh at me when I need to navigate. Palm... if you are listening... please fix this so I can be better than my iPhone friends (also one of them bought a 3 series BMW, so if you could maybe buy me a 5 series that would be great).

Clearly this is not an issue with the GPS hardware, and Palm/WebOS may not even be to blame. What about whoever develops for Sprint Navigation?

answered by Guest | 11-25-2009 at 07:12 PM

purchased 2 palm pre phones and 1 samsung on dec 12. the sprint navigation is just about useless on the palm's only working when needed about 10%of the time but the samsung works all the time. sprint costumer service offering no solution and was disconnected 3 times when they tried to pass the call to their palm specialist. may be returning phones under the 30 day return policy

answered by mike | 12-27-2009 at 06:52 AM

I always get the "Can't connect to Sprint network" when trying to use Sprint Navigation, but usually Google Maps will connect fine. Why do I have to connect to 3G to use my GPS. It's usually when I'm out on the open road that I need my GPS, not when I'm sitting in the comfort of my home. That coupled with the drain on the battery, I try to wait as long as I can before I use it.

answered by Guest | 03-12-2010 at 05:13 PM

WebOS 1.4.1.

answered by Guest | 05-04-2010 at 02:13 AM

Sprint Pre
Since day one of the Palm Pre I have never had any problems. 95% of the time its user error. like the phone is telling you make sure you have a clear view of the sky. the cell phone connection is only to load the map, the phone still has to use the GPS ( which needs clear view of the sky ) to operate correctly.

answered by yamadasbff | 06-12-2010 at 06:56 PM

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